Welcome to Comfort Vapes

We offer high quality e-cigarettes and e-liquid.
Crystal E-Liquid is 100% American made!
Your satisfaction is our main goal!


Our contact information

Comfort Vapes
9147 Stargrass Circle
Highlands Ranch, Colorado 80126

Phone: 303-330-6143
E-mails answered within 48 hours.
sales@comfortvapes.com

By using this website, you are asserting your age to be of 18 years or older.
Comply with your local laws and regulations.
No minors shall sell or handle these products listed for Comfort Vapes.


Shipping Information:
This a one man side business. I try to get orders out for the next day. I will notify you if there are delays or that items are out of stock. No order pick-up as this is a home business. Orders shipped to the lower 48 States only.

Once you complete your order with our website, we will send a confirmation to your email. Then again once your order has been packed and shipped. The second email will include your tracking number for your package.

At anytime if you have a Comfort Vapes online account you can check your order status anytime by simply clicking on the "My Account" link in the navigation bar at the top of every page. From there, you will be able to view information about your order and previous orders.



Terms and Conditions

Through usage of this website you are agreeing to these Terms and Conditions. You are responsible for compliance with all applicable laws and regulations: Federal, State, and Local. If you disagree with any of these terms and conditions do not use this website.

E-liquid may contain nicotine. By entering this website you are attesting to being of an age 18 years or older.

Shipping and Return Policy

No refunds of shipping charges for any reason.

Returned Shipments

When unopened packages are returned as undeliverable by the carrier; order costs maybe refunded at our discretion. We will not refund any shipping charges.

Lost or Stolen Packages

The user takes full responsibility for orders lost, stolen, or otherwise not received. Lost or stolen packages are beyond our control. We will do our best to help you. It is your responsibility to resolve the issue with the carrier.

Signature Confirmation

We may require a signature confirmation on a high dollar order, where delivery has been a problem, or to verify age requirements.

Warranty and Return Policy

All sales are final. Limited warranty only applies to manufacturing defects only. Comfort Vapes offers a 14 day limited warranty for defective products. Returns must be approved by a Comfort Vapes representative. Contact support@comfortvapes.com for returns.

The follows Conditions apply

  • No refunds. Product exchanges for same item only.
  • Defective items must be returned before being exchanged.
  • We do not provide return shipping or packaging.
  • E-liquids and some some products may not be returned for hygienic reasons.
  • Claims for incorrect orders must be made within 48 hours of receipt. Incorrect items must be shipped back to receive an exchange.
  • We accept no responsibility for unauthorized returns.
  • Comfort Vapes is not accountable for lost or stolen packages.
  • We cannot refund or resend orders confirmed as being delivered. It is the customer's obligation to resolve delivery disputes with the carrier.
  • Warranty does not apply to: normal wear and tear, cosmetic defects, accidents, abuse, modifications, or failure to follow product instructions.
  • Exchange Procedures

    Comfort Vapes will exchange defective products covered by our limited warranty. Upon receipt of a authorized return, we will send a replacement to you. To return an item please do the following:

    Contact us by email at support@comfortvapes.com Include your name, order number, and description of the problem.

    Upon return authorization ship items to:

    Comfort Vapes c/o returns
    9147 Stargrass Circle
    Highlands Ranch, CO 80126

    Frequently Asked Questions

    Q: What parts are in a electronic cigarette (e-cig)

    A: 1)a rechargeable lithium-ion battery 2)an atomizer or cartomizer 3)an activation switch 4)e-liquid

    Q: How does an electronic cigarette work?

    A: Upon activating a switch, the battery heats a wire coil wrapped around a wick. The e-liquid becomes vaporized for inhalation.

    Q: Can I use electronic cigarettes to quit smoking?

    A: e-cigs have not been studied or proven as a smoking cessation device. They are not to be marketed or sold as such. Many people who purchase e-cigs for health reasons switch from smoking all together to just vaping.

    Q: What is in e-liquid?

    A: The base liquid is made with Propylene Glycol (PG) and/or Vegetable Glycerin (VG). Varying strengths of nicotine and flavoring may be added.

    PG is listed by the Food and Drug Administration (FDA) as being generally recognized as a safe product. PG is used in pharmaceuticals, food additive, cosmetics, toothpaste, haircare products.

    VG is listed by the FDA as being generally recognized as a safe product. VG is used in foods and beverages.

    A very small percentage of people may have an allergic reaction to PG. If you are having a reaction to PG discontinue use immediately and seek medical help. People with allergies to PG may use 100% VG without any issues.

    Q: Where may I use my e-cig?

    A: Just about anywhere since it is not actual smoke and dissipates in seconds. Always ask before using if you think it may pose a issue.

    WARNINGS

    Nicotine is addictive and a known toxin. Keep out of the reach of children and pets.

    Do not use nicotine or tobacco if you have cardiovascular disease, diabetes, pregnant, nursing, or any other condition that may be worsened.

    If you experience any adverse effects discontinue use immediately and seek medical help.

    To learn more search the web for nicotine or tobacco effects.

    This is not a smoking cessation product.

    Not to be use by minors. Follow your local laws and regulations.

    Charge batteries on a hard surface such as a counter-top. If a charging battery becomes hot. Let cool before continuing to charge.